Practical information

Terms & Conditions

Clear agreements before a session.

1. General

These terms apply to all sessions, consultations, guidance and other services provided by Rutger van Overbeek, practice for Energy Intuitive Therapy & Recovery Support.

2. Nature of the guidance

The services are intended to support relaxation, wellbeing, awareness, energetic balance and the body's natural capacity to recover. This guidance is complementary in nature.

3. Not a replacement for medical care

Energy therapy and recovery support do not replace medical diagnosis, treatment or advice from a doctor, specialist, psychologist or other healthcare professional. Clients with medical concerns are advised to consult their doctor or specialist.

4. No guarantee of results

Results vary from person to person. No guarantee is given regarding symptom reduction, recovery, healing or specific outcomes. Rutger van Overbeek has an obligation to make reasonable efforts, not an obligation to achieve a specific result.

5. Personal responsibility

The client remains responsible for their own health, medical choices, medical treatments and use of medication. Never stop or change medication without consulting a doctor.

6. Intake and consent

Before the first session, clients may be asked to complete an intake form. By submitting the form, the client confirms agreement with these terms and gives consent for the processing of personal data as described in the privacy policy.

7. Confidentiality and privacy

All personal information is treated confidentially. Personal data is processed in accordance with the GDPR and used only for communication, scheduling, guidance, record keeping, invoicing and, if separately consented to, anonymised evaluation or practice research.

8. Practice research and evaluation

Rutger van Overbeek may use anonymised data to better understand client experiences and outcomes within the practice. This only happens with explicit consent. Data is never published in an identifiable way without separate permission.

9. Cancellation

Appointments can be cancelled or rescheduled free of charge up to 24 hours in advance. In case of cancellation within 24 hours, the full session fee may be charged.

10. Payment

Follow-up sessions are charged at the agreed rate. Invoices must be paid within 14 days of the invoice date, unless agreed otherwise in writing.

11. Liability

Rutger van Overbeek is not liable for direct or indirect damage arising from participation in sessions, following advice or decisions made by the client, except in cases of intent or gross negligence.

12. Complaints

Complaints can be submitted in writing via contact@rutgervanoverbeek.com. Complaints will be handled carefully and, where possible, resolved in mutual consultation.

13. Governing law

All agreements and services are governed by Dutch law.